Wheatland Broadband is now S&T! Beginning January 1, 2022, all Wheatland Broadband customers will receive their service from S&T. During this operational transition, customers will be contacted in the mail or by phone, prior to any changes to service or billing procedures. In fact, many Wheatland Broadband customers can expect improvements in speed and reliability in early 2022!
We are dedicated to providing a great customer experience and will continue to operate the office in downtown Scott City for customer support, or you can continue to call 1-866-872-0006. We know how valuable reliable high-speed home internet is to keep you connected. So S&T is hard at work to provide Scott City a high-speed network designed to keep households and businesses connected.
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Commonly Asked Questions
Q. Will you raise prices?
We are committed to maintaining all current rates for at least 6 months. Fortunately, unlike some of our privately-held competitors, we remain a not-for-profit cooperative and strive to provide the best services at the best price. Our goal is to always bring better service opportunities to all of our customers.
Q. What happens to my membership with Wheatland Electric?
As a continued customer of Wheatland Electric, the membership should not change. Please contact Wheatland Electric for more information.
Q. Will we be offering landline phone/video services?
We are always considering providing the most valuable services for our customers. Although we do offer an advanced VOIP phone solution for businesses, we do not have any plans to offer traditional landline services. As technology evolves, we are focused on providing a broadband network to power the consumer shift toward streaming platforms, like Netflix, Disney+, and Hulu. Customers will be notified if/when any announcements regarding traditional cable TV services will are announced.
Q. Who do we contact for support and customer service?
Beginning Jan 1st, 2022, all customer support questions and concerns should be directed to S&T. Although Wheatland Electric offices will no longer offer support for broadband services, we will continue to operate the former Wheatland Broadband office in downtown Scott City. We also offer 24/7 support to all of our customers at 1-800-432-8294.
Q. How do we signup for a new service?
Until we have our website updated to the newly added service areas, please contact 1-800-432-8294, or visit our location in Scott City at 416 S Main St.
Useful Links
Check your WBSnet.org Email
Access your Wheatland E-Bill Portal